TowerTalk Volume 17 Issue Nr. 4, July 1994

              ABMINGHWni/E
Dear Employees:
As we close out the fiscal year I
would like to take this opportunity
to look back on highlights of this
year's activities. Saint Joseph
Hospital:
� was selected as one of the 100
top performing hospitals in the
U.S.;
� was chosen as a benchmark
hospital for three cardiac
processes;
� successfully implemented a
bond placement generating $40
million in additional capital;
� received a bonus payment
from Kaiser Permanente for the
results achieved on the patient
and physician satisfaction
surveys;
� remodeled the Neonatal
Intensive Care Unit, the
Mother/Baby Unit and the
Oncology Unit;
� converted the Rehab unit to a
Transitional Care Unit;
� opened Saint Christopher
House;
� established three additional
physician pods; and
� enjoyed a very successful
JCAHO survey!
While the above accomplish-
ments are certainly impressive,
perhaps the most significant
Randy Hyp
accomplishment this past fiscal
year was the hospital-wide team
effort to reduce expenses in light
of decreased patient volume. As
the tables below show, patient
days for FY '94 were under budget
by 7,402 days; however, operating
expenses also were under budget.
PATIENT DAYS
Actual      117,028
Budget      124,430
Variance  (7,402)
OPERATING EXPENSES
Actual      $160,786,000
Budget      $165,908,000
Variance   ($5,123,000)
SJH staff members celebrate the successful conclusion of the JCAHO survey at a
party hosted by Sr. Marianna (center).
By successfully adjusting
expenses to correspond with
decreased volume, Saint Joseph
has been able to conclude this
fiscal year with a net income that
was on target.
The decline in inpatient
volume is not specific to Saint
Joseph Hospital�it is a market
wide trend. (Saint Joseph Hospital
has gained in market share, both
in terms of admissions and patient
days.) Our successful reaction to
the downward trend in inpatient
days would not have happened
without the participation of all
Hospital employees. Reducing
expenses in response to decreased
patient volume remains a chal-
lenge and will become even more
critical in the months ahead.
Thank you all for a job well
done this past year! Next year is
certain to be an interesting one�
full of opportunities for us all! I
look forward to working with you,
and I'm certain the staff at Saint
Joseph will rise to the challenge of
these interesting times!
Randy Nyp
Executive Vice President
T0WERTALK
�
Towertalk is published monthly by the
Planning and Marketing Department
: Sister Marianna Bauder
David Charles, MD.
Praetor, Marketing; Patricia Riley
Eaton Pat Barker
Writer Lisa Barnes
Designer: Jane Ann Spongier
Production Assistant Carol Rinaldi
Photographer: Chuck Ault
Tsulan Balka, Women's Pavilion
Janice Bath, CV Lab
Kendra Bush, Environmental Services
Betty dam, Materiel Management
Kay Crowley, Patient/Family
Counseling
Debi Garcia, Human Resources
Aline Hart, Business Office
Robyn Kelly, Respiratory Therapy
Barbara Lesnoski, Laboratory
Rosemary Moral, Facilities
Management
Pom Peters, Foundation
Teny Polakovic, Volunteer Services
Jan Pugh, Nursing Administration
Theresa Rowe, Ob/Gyn Education
Mildred Thomas, Saint Christopher
House
Christine Vigil, Family Practice Center
Susan Wells, HRIS
Marva Williams, Options
Communion/Prayer Service
Monday through Friday
Noon to 12:10 p.m.
All are welcome.
The hxd said, "Where two or more
are gathered in my name, therel
wffl be in their midst."
Deadline for the July issue of
roue/la* is Jury 26.
Send information for Tomrtilkto
Lisa Barnes, Planning and
Marketing Department, or call
extension 2109.
Saint Joseph Hospital
THE LEADER. THE CHOICE.
8